The Good Garage Scheme

A&E Garage Services are happy to announce we are now a member of the good garage scheme.

What is the Good Garage Scheme?

The Good Garage Scheme was formed because of the need for effective self-regulation of independent workshops and MOT centres. Motorists can use the website www.goodgaragescheme.com to find a trustworthy garage in their area to service, repair or carry out an MOT.

- Adhere to a strict Code of Conduct and pledge to have their customers’
  interests at heart.

- Must agree what work needs doing with their customers before it is carried
  out.

- Work to an Industry Standard Checklist.

- Must supply each customer with a feedback card allowing them to give their views
  on service directly to the Good Garage Scheme, which operates a stringent
  complaints procedure.

- Are subject to regular mystery shopper-style audits and face expulsion if they break
  the code of conduct.